Supervisor Training Class Overview

What is the goal of the Supervisor Training Class?


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The goal of the Supervisor Training class is to prepare candidates for a Supervisor position in a new company with a new job. Being a Supervisor can be difficult. Whereas the individual may have previously been successful by their own skill and ability, now they must be able to rely on others and still have the same success with a team.

Supervisor Training Class Description

The key to being a good Supervisor is accomplishing the job by being able to lead a team. The 5 video Supervisor course and accompanying 73 page manual are designed for the new Supervisor who may not have been in that leadership position before or as a refresher for returning Supervisors. It starts by defining the Supervisor’s role by outlining a Supervisor’s responsibilities, required skills, and the problems routinely faced by the Supervisor.

Supervisor Training Course For Jobseekers

A Supervisor needs to be a manager and a leader and the videos and manual outline various styles and how each can be effective in given situations. It also outlines the things a Supervisor must know to succeed as a leader and as a manager.

The course then covers critical areas of Leadership including Human Resource issues faced by the Supervisor. These include critical areas such as discrimination, sexual harassment, difficult employees, counseling and evaluations. The course provides tips and techniques for dealing with these issues.

The videos and manual also cover the topics of Communications, Training, Safety, Risk Management, Time Management, Money Matters, and Customer Service. All of these are things that the Supervisor needs to be aware of to succeed in the new position.

Who is the Supervisor Training Class for?

The ideal candidate for this course is any employee of Maintenance Best or anyone seeking employment that may need tips on how to succeed as a Supervisor.

Class Requirements:

  • Must be registered with Maintenance Best
  • Must be able to comprehend English
  • Access to a Desktop or Mobile device with internet access

Course Includes:

  • Five on-demand course videos
  • A 73 page training manual
  • Supplemental training material
  • Lifetime access to course material
  • Maintenance Best Certification
  • Access on Desktop or Mobile Devices

Supervisor Training Class Testimonials

Wow! I took Maintenance Best’s Supervisor Training Class and felt much better prepared and ready to take on an upcoming interview for a supervisor position. I’m looking forward to taking more classes with Maintenance Best.

Supervisor Training Class - Course Curriculum

Supervisor Training Class – Video 1 – What’s a Supervisor? Are you a Leader or a Manager?
  • Introduction to being a Supervisor
  • Supervision by the Numbers
    • Supervisor Responsibilities
    • Required Skills
    • Problems Faced by Supervisors
    • Dealing with Change
  • Leader or Manager
    • Leadership Basics
    • Leadership – Knowing Yourself
    • Leadership Styles
    • Upholding Standards
    • Discipline
Supervisor Training Class – Video 2 – What’s your job? Who are you responsible for?
  • Knowing Your Job
    • What Are Your Duties
    • Who Do You Work For
    • What Are the Rules
    • What is the Measure of Success
    • Who’s in Charge
  • Know Who You are Responsible for
    • Self-discipline
    • Leadership Errors – What Not to Do
    • Employee Motivation
    • Setting Standards
    • Breaking Away from the Norm
Supervisor Training Class - Video 3 – Human Resources (HR), Communications, & Training
  • Human Resource (HR) Policies
    • Introduction to HR
    • Discrimination
    • Sexual Harassment
    • Difficult Employees
    • Counseling
    • Evaluations
  • Communication
    • Listening
    • Non-verbal Communication
    • What? – How? – Results
    • Team Meetings
    • Email
  • Training
    • Training
    • Training Strategy
Supervisor Training Class - Video 4 – Safety & Risk Management
  • Safety – It’s Important
    • Safety for Everyone
    • Legal Requirements for Safety
    • As a Supervisor, What You Need to Know
    • The Accident Report
    • Personal Protective Equipment (PPE)
    • Checklists
  • Risk Management (RM) Program
    • Risk Management Basics
    • Probability vs. Severity
    • Control Measures
Supervisor Training Class - Video 5 – Time Management, Managing Money, & Customer Service
  • Time Management
    • Introduction to Planning & Time Management
    • Resource Planning
    • Goals
    • Schedules
    • Preventive Maintenance (PM)
    • Program Evaluation and Review Technique (PERT)
  • Money Matters
    • What Do You Need to Know About Money
    • Business Units
    • Gross Profit
    • Profit Margin
    • Overtime
    • Expense Control
    • Budgeting
  • Customer Service
    • How Do You Handle Problems & Complaints
    • Customer Service Benefits

If you have questions about our training classes or about Maintenance Best, please feel free to reach out to us via our contact page.