Delegation Training Class Overview

What is the goal of the Delegation Training Class?

The goal of the Delegation Training class is to help candidates in leadership positions to harness the energy and capabilities of their team by teaching them how to delegate. Delegating is hard for many people, but delegating allows leaders to accomplish more things when done correctly.

Delegation Training Class Description

This class deals with the potentials and the pitfalls of delegating a project to a subordinate. Delegation is a way of getting more done if handled correctly, but delegating correctly is hard to do. The class deals with some of the common reasons why people don’t delegate. Often this is because of self-enhancement bias. That is the perception that they are the only person that can perform the task properly.

To delegate properly, the individual must first be able to give good directions. The class provides a 12 step process to be able to delegate successfully and then analyze the results. Next, we discuss good communication skills so the candidate can communicate directions effectively. Finally, we lay out three considerations for what to do when things go wrong.

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Who is the target audience for the Delegation Training Class?

The ideal candidate for this is course is any employee of Maintenance Best or anyone seeking employment that may be thrust into a leadership position. The key components are good communication and effective control.

Class Requirements:

Must be registered with Maintenance Best
Must be able to comprehend English
Access to a Desktop or Mobile device with internet access

Course Includes:

One On-Demand Class Video and supplemental material
Lifetime access to course material
Maintenance Best Certification
Access on Desktop or Mobile Devices

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Delegation Training Class Testimonials

Wow! I took Maintenance Best’s Delegation Training Class and I know feel like I have a much better handle on managing my employees to ensure work gets done in timely, efficient manner.

Delegation Training Class - Course Curriculum

Delegation Training Class - Chapter 1 – Why People Don't Delegate

Why don’t people delegate

Self-enhancement bias – a psychological condition in which an individual is convinced that they are the only one that can produce the results.
Reasons for not delegating
- I’m the only one that can do it right
- I will look bad for giving it to someone else
- I’m afraid I don’t have the authority
- What if they succeed?

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Delegation Training Class - Chapter 2 – How to Delegate

How to delegate

Must give good directions
- Don’t rush
- Give good instructions
- Treat the individual as an adult. Don’t over control
- Ask for a demo
The 12 steps to delegation success
- Identify the task to be delegated
- Trace out the flow of the project
- Find the right person
- Explain the assignment
- Explain the benefits
- Specify the standards
- Discuss the deadline(s)
- Establish a reporting method
- Encourage them to ask questions
- Conduct unscheduled status checks (Trust but verify)
- Evaluate the results
- Praise / suggest improvements
Good Communication Skills required

- Treat people with respect
- Organize first
- Avoid using jargon
- Never ASS-U-ME
- Encourage questions
- Avoid delegating when angry
What to do when things go wrong?
- Focus on solutions
- Keep your perspective
- Don’t forget to dissect the results

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Delegation Training Class - Chapter 3 – When Never To Delegate

When never to delegate

When there might be a question of status or ego
If there is a substantial risk because it’s bad news
Does it involve giving direction to another subordinate

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If you have questions about our training classes or about Maintenance Best, please feel free to reach out to us via our contact page.